Thoughts & news on technology…well, mostly

The Dilbertization of IT

dilbert.gifeWeek has a great article about how IT workplaces have become bureaucratic and emphasize the maintenance of their current technology over creativity and innovation. These excerpts sum it up perfectly:

In the simplest terms: too many IT workplaces have become Dilbert-ized—micromanaged, bureaucratic and stifled creatively. It’s become an environment where busy work is praised and morale is low…

…There’s less emphasis on creativity, and more on maintenance. Tweak this, work on this… In being reactive not proactive, everything is a crisis. Something has to be done right now, putting out fire after fire, going a long way to making IT a less pleasant environment…

…When IT stops interacting with the rest of the company, stops exerting influence by no longer offering innovative technology solutions for business problems, it packages itself in an easily shipped box.

Since the article is titled, “How to Stop the Dilbertization of IT” it gives some recommendations on how to stop it: go back to square one, stop placing the blame elsewhere, let IT be more than firefighters, and better managers get better results.


Filed under: Technology, Thoughts

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